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Düsseldorf Tourismus GmbH
Benrather Str. 9
40213 Düsseldorf
Telephone: 0211 172020 (Mon.-Fri. 9 a.m.-5 p.m.)
E-mail: souvenirs@duesseldorf-tourismus.de
Internet: http://www.duesseldorf-tourismus.de
Düsseldorf Tourismus GmbH is represented by: Managing Director Jens Ihsen, Managing Director: Ole Friedrich, Managing Director Hans-Jürgen Rang

Chairman of the Supervisory Board:
Olaf Wagner

Register Court: Düsseldorf District Court
commercial register
Registration number: HRB 40263
VAT identification number according to Section 27a of the Sales Tax Act: DE813160015
Disclaimer: Despite careful control of the content, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content.

The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to initially settle disputes relating to their online order out of court. The dispute resolution platform can be found here: http://ec.europa.eu/consumers/odr/

We are prepared to participate in an out-of-court arbitration procedure before a consumer arbitration board.
The responsible body is the Federal Universal Arbitration Board at the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de .

Our email address for consumer complaints is: souvenirs@duesseldorf-tourismus.de